The Alliance of Information and Referral Systems (AIRS) is an international association comprised of over 5,000 individual and organizational members. AIRS has developed clear and consistent professional standards that address each aspect of quality I&R provision to ensure a uniform level of quality and professionalism across-the-board. The AIRS Certification Program awards professional credentials to individuals who successfully complete the appropriate AIRS Certification Program for I&R practitioners. Certification is an acknowledgment of demonstrated competence in the field of information and referral. All 2-1-1 VIRGINIA Contact Specialists work to achieve and maintain AIRS certification.
2-1-1 VIRGINIA Contact Specialists also pursue National Incident Management System (NIMS) Certification. The purpose of NIMS training is to provide a common approach for managing incidents – including natural hazards, terrorist activities, and other human-created disasters – regardless of size or complexity. NIMS training and implementation ensures that departments and agencies at all levels of government, nongovernmental organizations, and the private sector are able to work together seamlessly. 2-1-1 has begun playing an active role in times of emergency and disaster by providing our customers with important information regarding disaster response and recovery.
Quick Guides to Community Resources
Community Resource Guides are available upon request. Those that have already been created appear in the “Community Resource Guides” section of this website.
Beautiful Fall day in Franklin . . .
and Henry Counties.
The pictures above were taken between Roanoke City and the Southern Area Agency on Aging in Martinsville. The Southern Area Agency on Aging provides support that promotes independence and well-being for older adults, and serves the Cities of Danville and Martinsville, as well as the Counties of Franklin, Henry, Patrick and Pittsylvania. The services that they offer include:
- Information & assistance
- Senior employment services
- Insurance counseling
- Personal care
For more information, residents of Martinsville and Henry County may call 276-632-6442. Individuals from Danville, Franklin County, Patrick County and Pittsylvania County, please call 1-800-468-4571.